ITIL Foundation - HP Training Study Guide

Hi All. Today i want share the material of HP. This material is totally tact, presented very neat. This guide will give a good picture of the ITIL Concepts. As like the IBM Training Presentation and the HCL Training Presentation, this HP guide discusses the Service support and Service Delivery concepts in depth. I completed my ITIL Foundation certification on november 2007. I found HP guide is easy for a clear understanding as it has got few test questions at the back of all chapters. It will also help you for the last minute go through.

Download HP Training Study Guide Presentation.

ITIL Foundation - IBM Training Presentation

This time i want to share IBM training presentation. This discusses the concepts very broadly. This Presentation narrow down the service support and the service delivery concepts. On my previous posts, through HCL Presentation you will get with the better understanding by more examples, but for more depth on the concepts you can go with use IBM one.

Hope this is useful to you.

Download IBM Training ITIL Presentation.

ITIL Foundation - HCL Training Presentation

ITIL - we call Information Technology Infrastructure Library, a certification given by EXIN. ITIL is a compilation of best practices which is followed by a service management. ITIL is a strategic concepts which are like ISO. Here, the given presentation prepared by the HCL, discusses mainly about the

• Service support (Service desk, configuration, incident, problem, change and release management)
  
• Service Delivery (Service level management,availability,capacity,financial management of IT services,IT services continuity management)

Hope given information is useful for you.

Download HCL ITIL Training Presentation.